FAQs
General Questions
Flag sizes are usually 30" x 48" or 36" x 60". However, other sizes are available upon request.
Both the Auto Banner and the Auto Flag come pre-assembled and configured. It is 100% ready out of the box.
The banners or flags are easily interchanged by removing the original cartridge and replacing it with a new one of your choosing.
The remote can last up to 6 months before needing recharged. Obviously this varies depending on usage.
The remote can operate up to 15 yards away.
Shipping Questions
All orders take about 1 - 2 business days to prepare, and about 7 to 10 business days to ship. Our standard shipping method is UPS Ground from our distribution center in Garland Texas. If you need your order quicker, please contact at 1-813-404-2816 or email us at CJHLimitedLLC@gmail.com
No, we do not send shipments to PO Boxes and Military APO/FPO addresses. Sorry for the inconvenience.
Purchasing Questions
We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons:
- The product is flawed.
- The print quality is poor.
- The product you received is different from the product originally represented on our site.
Please email us at CJHLimitedLLC@gmail.com with a photo of the product you received along with detail shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge
For more information, visit https://autoflagbanner.com/policies/refund-policy
Still Have Questions?
Contact 813 404 2816 for further assistance